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Optical Workshop/Gray's Jewelers

About Optical Workshop/Gray's Jewelers

Optical Workshop/Gray’s Jewelers is a trusted watch repair service in McDonough, GA, known for delivering quality workmanship and attentive customer care. When a watch is more than a timepiece — whether it is a daily essential, a meaningful gift, or a treasured heirloom — it deserves skilled service you can rely on.

Customers turn to Optical Workshop/Gray’s Jewelers for the kind of careful, professional repair work that helps restore accuracy, function, and confidence, so their watches can continue serving them for years to come.

What sets this business apart is its commitment to convenience, accessibility, and dependable on-site service. Located at 39 Griffin St, McDonough, GA 30253, the shop is easy to visit and designed to welcome all customers, with a wheelchair-accessible car park and wheelchair-accessible entrance.

That level of accessibility reflects a broader dedication to making the repair experience simple and stress-free. Whether you are dealing with a stopped movement, a damaged component, or a watch that just needs expert attention, Optical Workshop/Gray’s Jewelers offers the hands-on service and professional support customers appreciate.

With a strong 4.80 out of 5 rating based on 306 reviews, Optical Workshop/Gray’s Jewelers has earned the confidence of the local community through consistent quality and service people are happy to recommend.

For customers who value precision, reliability, and a business that treats every timepiece with care, this is a place where service feels personal and trustworthy.

To learn more about what they offer or to speak with their team directly, call +1 678-583-0017 and discover why so many customers choose Optical Workshop/Gray’s Jewelers for watch repair they can count on.

★★★★★ 4.80 rating (306 reviews)
Optical Workshop/Gray's Jewelers
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4.80
Star Rating
306+
Happy Customers

Customer Reviews

What shoppers say about us

Shar Dorsey

Shar Dorsey

5 years ago

This was my first time coming to Gray’s Jewelers and I will definitely be back and recommend for all of your needs. The customer service was great, the experience was wonderful & I could not have made a better choice. I needed some links taken out of a watch I purchased and the job was A+ and didn’t take long at all.

Mscee N.

Mscee N.

2 years ago

These guys are awesome! Friendly and know their stuff! I had just purchased a new bracelet from this certain company and they wouldn’t let me return, exchange, or give a refund. Didn’t want to touch their own product,smh. The bracelet was just way too big and unwearable. I called these guys up explaining the situation and they said no problem bring it in we will get you right. Let me tell you, I’m so happy! Such a professional job, looks like nothing was ever done to the bracelet! Highly recommend!

Peto Fallas

Peto Fallas

8 months ago

Fantastic job on my urn necklace. Highly recommend this amazing family business to everyone. Great work done by a great family. Helping me preserve wonderful memories.

Tony E

Tony E

4 years ago

Gray's Jewelers is a little treasure chest in the heart of McDonough Square. I needed a repair done on some jewelry and Wayne did a great job! He repaired it in record time and was very professional and very knowledgeable in his craft. Wayne also repairs clocks and other intricate items such as glasses, etc. His work is high quality with a very reasonable price. I am very happy to have found this jewel in the heart of McDonough

Ramone Barlow

Ramone Barlow

2 months ago

Very satisfied and very much appreciative of his knowledge, customer service and wisdom! Very welcoming and genuine! Thanks for just being you, and showing your appreciation and honor for your craft! 10/10 experience!

Qingyu Meng

Qingyu Meng

10 months ago

Great folks to work with and the only trustworthy shop you can bring your watches and jewelry to in South Metro Atlanta. They fixed my watch, which was a gift from my dad in a timely manner and addressed concerns that I didn't think they would notice. They were honest in price and would never charge you a penny more than what's agreed on. We need more businesses like them in our great State of Georgia.

Karen Ray

Karen Ray

year ago

If I could give more stars I would. I have used the same jeweler for 30 years and since I have moved away from that town it is a little difficult to get back over to them. I found Gray's on Google and wanted to check them out. THEY WERE WONDERFUL!! Even though they were very busy they looked at and repaired my items on the spot. Even gave me a magnifying glass to see the repair myself. This is a great Jeweler and great staff. Please! Go see them!

TeroPero

TeroPero

year ago

This shop is located is the heart of McDonough and came highly recommended by a family member. We took a silver ring here that had sentimental value to be sized and when I picked it up you couldn’t even tell the ring had been changed. It looked as though it was purchased this way. I also took a damaged bracelet to this shop that no other jeweler would fix and Mr. Gray repaired it BEAUTIFULLY! The bracelet looked like new when I picked it up. Every time I go in this shop the service is impeccable. Thank you for being consistent with excellent service. I highly recommend this jeweler!

Fatimah Ricks

Fatimah Ricks

month ago

I will support this business everything is excellent. The owner fixed my watch and fixed my ring and was done in minutes. So if you want good service with a smile this is the place to be.

Lisa Marie

Lisa Marie

month ago

I needed to get my engagement ring sized and I read the reviews of this place, I was not disappointed. They were able to resize my ring the same day, the pricing was great and the customer service was wonderful. I will absolutely continue to use them for any future needs. Thank you guys so much!

Frequently Asked Questions

Common questions about Optical Workshop/Gray's Jewelers

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Service options

  • On-site services

Parking

  • On-site parking

Visit Our Store

Stop by and see us. We'd love to help you find what you're looking for.

Location

39 Griffin St, McDonough, GA 30253, United States

Store Hours

Closed · Sunday Closed
Friday 9 AM-5 PM
Saturday 9 AM-3 PM
Sunday Closed
Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
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